Written By: Felecia Causey
Photography By: Felecia Causey
If you’re a fan of nut-based sweets, Priester’s Pecans is often considered a go-to spot. Their desserts are undeniably delicious—rich, fresh, and full of Southern charm. So when I heard they were hosting a holiday pop-up shop, I was genuinely excited. I’ve enjoyed their products for years and couldn’t wait to stock up.
I ended up spending over $30, and while the quality of the treats was amazing as always, the customer service left me feeling deeply uncomfortable. From the moment I walked in, I felt watched—not in a helpful, attentive way, but in a way that felt intrusive. They spoke and were polite, but the energy was off. I wasn’t given the same space or freedom to browse as others who didn’t look like me. While they were allowed to shop freely, I was immediately asked how I could be helped and closely monitored throughout.
This wasn’t the first time I’d felt this way at Priester’s, but I had previously brushed it off, thinking maybe I was being overly sensitive. This time, though, it felt unmistakable. The difference in treatment was clear, and it left me feeling disheartened and disappointed.
Despite my love for their products, I’ve made the decision to step away. I’ve let my family and friends know that I don’t want anything from Priester’s this year. It’s a tough call, especially when the quality and freshness of their desserts are truly top-tier. But for me, the experience matters just as much as the product.
I sincerely hope others have a better experience than I did. Everyone deserves to shop in a space that feels welcoming and respectful—especially during the holidays.
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